It’s not new information to remind people of the importance of listening. We have reiterated the power of listening on this blog many times. So what’s with another post about listening? Listening is power. Active listening, aka curious listening, is … Read More
In a recent session, participants were defining moments that changed their own leadership trajectories, and it evolved into a discussion about learning the difference between “direct” and “blunt.” It occurred to us that leaders can sometimes find bluntness and directness … Read More
This is one of the best articles I’ve read on this topic. You can tell it was written by someone with an advanced degree—there is some complexity in the language—but it is all in pursuit of precision, so I can … Read More
This article from a few months ago continues to hold my interest. Written pre-covid, the article makes this point: Asking, “What’s the ROI?” is dangerous if it’s your only consideration. Big data and the ease of collecting information can woo … Read More
In The Effective Manager, Mark Horstman shares data on the value on one-on-ones. In their research, which has been replicated multiple times, they found that results and retention improve by about 10% when managers implement weekly one-on-ones. Another finding is … Read More
I was re-reading the outstanding Flawless Consulting by Peter Block and appreciated how he outlined the issues underlying phrases like: “These people” OR “Those people” (followed by) “don’t understand” OR “need to understand.” WHAT THESE PEOPLE DON’T UNDERSTAND… So, what’s … Read More
Chris McQueen, former Google employee, delivered a keynote address on some of the best practices his unit has learned, and I’ll share two of them with you. This week, I’ll offer some thoughts on generating solid team relationships. Next week, … Read More
I’ve written before about insights from Fred Kofman’s The Meaning Revolution, and I will keep doing so from time to time. It’s full of gold. But one page, one paragraph specifically, made me kinda mad. From page 50: “Study after … Read More
Some leaders are open and transparent with others, and some are more private. But if that privacy is segregating their personal life and history to such an extent that their team feels like they don’t know them, then that leader is at a disadvantage. Leaders … Read More