The Second Wave: Relationship Trust When you have made a mistake, you can endanger trust. Sometimes, you’ve been betrayed. That’s tougher, and we’ll cover that below. But first, what do you do when you’ve screwed up? Demonstrating accountability and ownership … Read more
The Second Wave: Relationship Trust A few months ago, we defined “Smart Trust.” Now that we’ve been through all the trust-building behaviors, let’s talk about how to use what you’ve learned to build smart trust with others. Start with yourself: … Read more
The Second Wave: Relationship Trust Building the Wave of Relationship Trust requires deliberate trust-building behaviors. There are five competence-based behaviors: delivering results, getting better, confronting reality, clarifying expectations, and staying accountable. We’ll also explore the “counterfeit” versions of these behaviors. … Read more
The Second Wave: Relationship Trust Building the Wave of Relationship Trust requires deliberate trust-building behaviors. There are five competence-based behaviors: delivering results, getting better, confronting reality, clarifying expectations, and staying accountable. We’ll also explore the “counterfeit” versions of these behaviors. … Read more
We are taking a one week break from our Speed of Trust series. Next week, the Speed of Trust series resumes with competence-based behaviors. This week, I want to touch on a big role of leaders, which is the importance … Read more
The Second Wave: Relationship Trust Building the Wave of Relationship Trust requires deliberate trust-building behaviors. We will start with some character-based behaviors, such as straight talk, showing respect, being transparent, righting wrongs, and showing loyalty. We’ll also explore the “counterfeit” … Read more
The Second Wave: Relationship Trust Building the Wave of Relationship Trust requires deliberate trust-building behaviors. We will start with some character-based behaviors, such as straight talk, showing respect, being transparent, righting wrongs, and showing loyalty. We’ll also explore the “counterfeit” … Read more
The Second Wave: Relationship Trust Building the Wave of Relationship Trust requires deliberate trust-building behaviors. We will start with some character-based behaviors, such as straight talk, showing respect, being transparent, righting wrongs, and showing loyalty. We’ll also explore the “counterfeit” … Read more
For context, let’s review Covey’s Five Waves of Trust.1. Self trust2. Relationship trust3. Organizational trust4. Market trust5. Societal trust This post goes further in depth on the importance of the first wave. The first wave of trust: Self Trust Self … Read more
I’ve written a lot about the role of “vulnerability-based trust” in cohesive teams. Patrick Lencioni explored the concept of vulnerability-based trust as a critical foundation for teams. Read more about Lencioni’s model here, here, and here. Trust is multi-faceted. Although … Read more