Leaders Know the World of Work is Changing (Part 2)

There is no shortage of information about how work is changing. Many sources support these two points: Employees have several options about where to work, and a lot aren’t happy where they are working now. Employers know these facts, and … Read more

A Big Question and Frequent Mistake for Frustrated Leaders

I’ve always loved the coaching flowchart from “Coaching for Improved Work Performance.” When someone you lead has a performance issue, this flowchart will help you pinpoint the problem. But if you want a question to get closer to the truth … Read more

Leaders Multiply Talent

I’ve just started reading Mulitipliers by Liz Wiseman. I love books with a clear vision which are a combination of hard research and practical application. What Wiseman has done in this book is compare leaders who multiply talent with those … Read more

Leaders Have Solutions

“Don’t bring me problems; bring me solutions.” Have you heard this? Have you said this? I hear this when I’m working with mangers, especially emerging leaders, but I rarely hear it from accomplished executives. Why is that? Because top-level leaders … Read more

Leaders Never Stop Being Specific and Asking for What They Want

This is one of the best articles I’ve read on this topic. You can tell it was written by someone with an advanced degree—there is some complexity in the language—but it is all in pursuit of precision, so I can … Read more

Three Disruptive Questions for Leaders

A couple of weeks ago, I was challenged to provide five minutes of content that would make a difference for leaders. Because of the power of questions, I decided to come up with three questions that are easy to explain … Read more

Some Additional Thoughts on One-on-Ones

In The Effective Manager, Mark Horstman shares data on the value on one-on-ones. In their research, which has been replicated multiple times, they found that results and retention improve by about 10% when managers implement weekly one-on-ones. Another finding is … Read more

Things Leaders Say: “How Might We…”

Last week, I introduced you to Chris McQueen, current Head of Community—Created Content for ServiceNow, former Google employee. This week, I want to share something else from McQueen that I think you’ll find helpful. Any time you cite a problem, … Read more