LIstening

24 Aug 2022

Leaders Build Trust by Listening First

by Alan Feirer | posted in: Communication, Modeling Behavior, Servant leadership, Stretching and Growing | 0

The Second Wave: Relationship Trust Building the Wave of Relationship Trust requires deliberate trust-building behaviors. There are five competence-based behaviors: delivering results, getting better, confronting reality, clarifying expectations, and staying accountable. We’ll also explore the “counterfeit” versions of these behaviors. … Read more

16 Mar 2022

Effective Leaders Pause to Listen

by Alan Feirer | posted in: Communication, Servant leadership, Stretching and Growing | 0

The essence of servant leadership is to meet the needs of your organization and your people. But arrogance creeps in when you assume you’ve got it figured out. Because you’re the leader. You ought to know. Peter Block calls this … Read more

21 Apr 2021

The Art of Listening

by DeAnne Negley | posted in: Communication | 0

It’s not new information to remind people of the importance of listening. We have reiterated the power of listening on this blog many times. So what’s with another post about listening? Listening is power. Active listening, aka curious listening, is … Read more

10 Feb 2021

The Missing Piece

by DeAnne Negley | posted in: Communication, DiSC, Stretching and Growing | 0

Earlier this year we conducted back-to-back DiSC sessions over five days for a single organization. While it was exhausting thanks to Zoom fatigue, it was also rewarding to see the proverbial light bulbs turning on above everyone’s head. In a breakout … Read more

14 Nov 2018

Leaders Know People Need to Feel Heard

by Alan Feirer | posted in: Positivity, Servant leadership | 0

Ricardo was the president of the Band Parents for a time while I was a band director. He ran pretty good meetings. His corporate background and command of deliverables worked very well, especially when another officer, Don, ran off at … Read more

Leaders Build Trust by Listening First

Effective Leaders Pause to Listen

The Art of Listening

The Missing Piece

Leaders Know People Need to Feel Heard

Tips for Dealing with Work-Related Anxiety

The Business Case For Moving at the Speed of Trust

Leaders Develop Trust Whether the Relationship is Good or Bad