Leaders Understand Psychology
Feelings play a role in every decision we make. We humans love to think of ourselves as fully logical and rational at our best, but we are wired to have emotions. And I’m glad we are. But, it’s also true … Read More
Leaders Share Resources Instead of Hoarding Them
January 20, 2021 by Alan Feirer
I once thought I was reassuring my employer’s one tech person when I told her, “I’m pretty savvy, so I installed my own printer driver updates. You can skip my computer.” To my surprise, she responded, “Okay this time, but … Read More
Communication | Leadership problems | Modeling Behavior | Organizational Improvement | Servant leadership
A Big Question and Frequent Mistake for Frustrated Leaders
December 16, 2020 by Alan Feirer
I’ve always loved the coaching flowchart from “Coaching for Improved Work Performance.” When someone you lead has a performance issue, this flowchart will help you pinpoint the problem. But if you want a question to get closer to the truth … Read More
Leaders Balance Performance, Learning, and Enjoyment
December 9, 2020 by Alan Feirer
I wrote about The Inner Game in last week’s post. Here’s one concept which bears further exploration. The “work triangle” has three components: Performance, Learning, and Enjoyment. Gallwey’s premise is that we achieve our best work when Performance, Enjoyment, and … Read More
Embracing the Better Normal
November 25, 2020 by Alan Feirer
“Normal” is such a relative term which encompasses a broad spectrum. Since the start of this pandemic, the phrase “new normal” has been used everywhere for just about every situation. The idea is that the pre-pandemic world was “normal,” and … Read More
Leaders Make Sure the Carts Get Put Away
November 11, 2020 by Alan Feirer
If we’ve been in a room together, I have subjected you to this photo. I use it to demonstrate the maturity levels model and to serve as an analogy for how workplace annoyances and performance shortfalls affect our mindset and … Read More
Leaders Multiply Talent
November 4, 2020 by Alan Feirer
I’ve just started reading Mulitipliers by Liz Wiseman. I love books with a clear vision which are a combination of hard research and practical application. What Wiseman has done in this book is compare leaders who multiply talent with those … Read More
Leaders Are Open to Seeing Their Blind Spots
October 21, 2020 by Alan Feirer
We’ve all been in a situation where we’ve wanted to merge into an adjacent lane on the interstate. We do our due diligence by checking our mirrors and being aware of our surroundings. When we see the coast is clear, … Read More
Leaders Build Relationships by Avoiding Stonewalling
October 14, 2020 by Alan Feirer
Have you ever been in a conflict situation where you feel your heart rate increase, sweat lines your brow, and your whole body wants to go into fight or flight mode? Yeah, we all have. Dr. Gottman refers to this … Read More
Leaders Build Relationships by Avoiding Defensiveness
October 7, 2020 by Alan Feirer
No one is immune to defensiveness. When we feel attacked, our first inclination is to self-protect. This comes in various forms—denial, deflection, excuses, projection. But defensiveness rarely works and ends up hurting our relationships. The third Horseman: Defensiveness Dr. John … Read More