Last week, I introduced you to Chris McQueen, current Head of Community—Created Content for ServiceNow, former Google employee. This week, I want to share something else from McQueen that I think you’ll find helpful. Any time you cite a problem, … Read More
It can be helpful for leaders to use feedback from their teams in order to become more effective. Getting feedback from your team, however, comes with obstacles. One such obstacle is that people are often reluctant to be totally honest … Read More
In July of 2009, my family and I sat reading in a quiet lobby in a small inn in rural Prince Edward Island. It was about 9:45 p.m. This kind of thing is often hard for me. I like to … Read More
In leadership development sessions, we spend a lot of time getting curious about what it’s like to be the people who report to us. By definition of how people usually end up in leadership roles, the leader tends to be … Read More
Some people think the U.S. is headed for an economic downturn, and I know some managers who are bracing for that potential storm. Samir runs a boutique marketing firm that promises clean and consistent brand development and graphic design. Ellyn … Read More
Recently I worked with an executive team on how to be more productive and candid during disagreements. We had a deep conversation about productive and healthy conflict. Then, using that discussion, we examined the data measuring their teamwork behaviors. Nearly … Read More
As a political junkie, I’ve been watching political coverage on news outlets lately. There are three words/phrases I’ve heard repetatively that I worry might creep into workplace discussions. They are: Let me be clear Look Listen All three of these … Read More
