Leaders Build Relationships by Avoiding Criticism

Building and maintaining positive relationships take work and intentionality. Needless to say, relationships are easier in the absence of strong emotion and conflict. But when conflict leads to strong emotions, we have a prime opportunity to build trust and strengthen … Read More

Leaders Never Stop Being Specific and Asking for What They Want

This is one of the best articles I’ve read on this topic. You can tell it was written by someone with an advanced degree—there is some complexity in the language—but it is all in pursuit of precision, so I can … Read More

Leaders Know Cognitive Biases Can Hurt Team Decisions (Part 8)

In my work with teams who make decisions together about tactics, strategy, and personnel, logical fallacies and cognitive biases show up, so I’m going to write a few posts about some of the most common. This is the eighth post … Read More

Leaders Know Cognitive Biases Can Hurt Team Decisions (Part 7)

In my work with teams who make decisions together about tactics, strategy, and personnel, logical fallacies and cognitive biases show up, so I’m going to write a few posts about some of the most common. This is the seventh post … Read More

Leaders Know Cognitive Biases Can Hurt Team Decisions (Part 6)

In my work with teams who make decisions together about tactics, strategy, and personnel, logical fallacies and cognitive biases show up, so I’m going to write a few posts about some of the most common. This is the sixth post … Read More

The Complexity of Change, Uncertainty, and Anxiety

Human beings don’t like uncertainty. Uncertainty brings with it a higher possibility of change, which humanity also doesn’t like. “The way it has always been” is a source of security and comfort; it quells our natural anxiety and makes life … Read More

Leaders Know Logical Fallacies Can Hurt Team Decisions (Part 5)

In my work with teams who make decisions together about tactics, strategy, and personnel, logical fallacies and cognitive biases show up, so I’m going to write a few posts about some of the most common. This is the fifth post … Read More

Leaders Coach Past the Reflexive “Sorry”

Do you—or someone on your team—say “sorry” a lot? I’m not talking about apologies for infractions. Instead, I’m referring to the reflexive “sorry” uttered habitually when slightly late. Or smoothing the way after a potential minor offense. There is some … Read More

Leaders Know Logical Fallacies Can Hurt Team Decisions (Part 4)

In my work with teams who make decisions together about tactics, strategy, and personnel, logical fallacies and cognitive biases show up, so I’m going to write a few posts about some of the most common. This is the fourth post … Read More

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