Leaders Build Strong Systems

I love systems. My bookshelf contains several books which show the importance of processes such as The E-Myth Revisited, Traction, and Good to Great. More recent reads, Atomic Habits, Yes to the Mess, and Inner Game of Work also stress the significance of systems. These books illustrate … Read More

Leaders Make Space for Accidental Discovery

After 30 years of teaching and facilitating workshops, one lesson is abundantly clear: people learn more when exploring with others. This can be in practice, breakout groups, and table discussions. Side conversations make learning real. Applying learning to real-world situations … Read More

Leaders Are Planned, Not Scripted

I get into trouble sometimes. As a presenter, I see this comment once in a while on evaluations: “He didn’t follow the handout.” My response to patterns of critical comments on evaluations is to generally take them to heart and … Read More

Leaders Know Innovation Happens Best Alone

In chapter three of Quiet, Susan Cain tells us “Collaboration Kills Creativity.” The notion that working in teams can sometimes stifle innovation has been making the rounds for a while now, and Cain provides a brilliant explanation of the phenomenon … Read More

More Thoughts for Leaders Dealing with the Introversion/Extraversion Gap

Be bold. Strike out on your own. Chart your course. Do it first. Come out of your shell. Stake your claim. These sound natural in our culture, and you might see versions of them on posters in offices and locker … Read More

Leaders Receive Feedback Graciously

“Most feedback is correct and delivered poorly.” A deep-thinking and well-read client, Ryan, said this during a session and it really hit me. It’s simple and important. Most feedback is— Correct Delivered Poorly Have you ever disregarded feedback because it … Read More

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