Leaders Understand the Psychology of Change

Change is inevitable, and so there are many resources to help organizations deal with change. The John Kotter works (Our Iceberg is Melting) are very popular, and for good reason. You’ve heard of Who Moved my Cheese? as well, certainly. … Read more

Beware of Being “Violently Polite”

A colleague recently shared a success story with me. She said, “We’ve finally addressed the problem we had with people being ‘violently polite’. Once we put this label on the passive-aggressive talk, and the avoidance of speaking up, we started to … Read more

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