Things Successful Leaders Avoid Saying (Part 12)

Effective communication avoids misunderstandings. It can also clear up existent misunderstandings. In our quest to be understood, we may accidentally slip into using one of these versions of a potentially manipulative accusation: “You misunderstood me.”“You must have misunderstood me.”“You don’t … Read more

Leaders Develop Everyone

At the Business Record’s “90 Ideas in 90 Minutes” event from September 2017, Miriam De Dios of Coopera made a case for organizations of any size to implement “Personal Development Plans for All.” Most organizations do some kind of development plan for … Read more

Leaders Anticipate and Defuse Excuses

posted in: Communication, Vision 0

Aren’t excuses so predictable? You almost hold back from asking “Hey, Bill, have you got your TPS report ready?” because you know you’ll hear “I would, but I’m still waiting for Hillary to get the cover page ready.” If you know you’re going to … Read more

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