attitude Archives | Alan Feirer: Group Dynamic

Things Successful Leaders Avoid Saying (Part 15)

September 11, 2019 by Alan Feirer

If you have ever seen the TV show The Office (U.S. version), you’re likely aware that Oscar Martinez is the office know-it-all. In fact, his coworkers gave him a nickname that conveys this particular trait: Actually. He get this moniker … Read More

Things Successful Leaders Avoid Saying (Part 14)

August 14, 2019 by Alan Feirer

As a political junkie, I’ve been watching political coverage on news outlets lately. There are three words/phrases I’ve heard repetatively that I worry might creep into workplace discussions. They are: Let me be clear Look Listen All three of these … Read More

Communication | Integrity

Productive Conflict: Stop Blaming

April 3, 2019 by Alan Feirer

“Yeah, I ran over my time limit for the meeting, but if Susan had been on time, we could have started the meeting on time.” “Oh, sorry about that. Rickie forgot to include her report. She had information I needed, … Read More… Read More

Communication | Positivity

Productive Conflict: Communicate Respectfully

March 6, 2019 by Alan Feirer

Have you ever been in conflict with someone who just lets it all hang out there? They have no filter and say everything and anything they’re thinking, regardless of how it comes off? My guess is your answer is yes. … Read More… Read More

Communication | Servant leadership

Productive Conflict: Be Flexible

February 27, 2019 by Alan Feirer

One of our Group Dynamic values is to be easy to work with, and it’s one we take very seriously. We want you to be comfortable and not need to cater to us; it’s our job to cater to you. … Read More… Read More

Communication | Positivity

Productive Conflict: Pause & Reflect

February 20, 2019 by Alan Feirer

Because conflict involves strong emotions, it has the power to overwhelm people. That looks different for everyone. For example, overwhelmed people with the C style and S styles may shut down, whereas those with the i style and D styles may … Read More… Read More

Communication | Integrity

Productive Conflict: Revisit Unresolved Issues

February 13, 2019 by Alan Feirer

Beth is a sixty-two-year-old grandmother of four, who’s looking forward to retirement. She’s worked in the banking industry for forty years and knows the ins and outs of how the company functions. She’s an executive who focuses a lot of … Read More… Read More

Communication | Positivity

Productive Conflict: Acknowledge the Feelings of Others

February 6, 2019 by Alan Feirer

Sometimes, by simply acknowledging the feelings of others, you can deflate destructive conflict behaviors and guide the conversation back to being productive. This is an empathetic move. One where you put yourself in their shoes in order to experience their perceptions, … Read More… Read More

Communication | Positivity

Productive Conflict: Give Others Time and Space

January 30, 2019 by Alan Feirer

Let’s revisit the definition of conflict. Conflict is a difference of opinions involving strong emotions. The strong emotions part is what makes conflict so draining and uncomfortable. When people become too drained, they need time and space to recharge and reflect. … Read More… Read More

Communication | Integrity

Productive Conflict: Find a Compromise

January 23, 2019 by Alan Feirer

Compromise is one of those things that’s easier said than done. It’s also much easier to see a compromise between people in conflict when you’re not part of the conflict. When you are, however, compromise is that elusive old friend … Read More… Read More