I used to espouse this as a general rule: Successful leaders avoid saying “I,” “me,” and “myself” when offering thoughts and assigning tasks. Using team-oriented “we” language keeps the focus on others instead of the leader. However… I’ve revised my … Read more
“Humility is the cornerstone of leadership.” –John G. Miller The word “leadership” brings to mind several adjectives: action-oriented, outgoing, visionary, confident, competent, problem-solving, and responsible. However, I would argue the most important quality in a leader is humility. But what … Read more
You may have heard me share this quote from Batman Begins: “Bruce, deep down you may still be that same great kid you used to be. But it’s not who you are underneath… it’s what you do that defines you.” … Read more
Regardless of your life roles, it is easy to get overwhelmed, overworked, and exhausted. We think thoughts like: “I have to finish this right now.” “I can’t let them down.” “People depend on me.” “I can’t fail.” “No one else … Read more
While it may be cliché to write a blog post about gratitude the week of Thanksgiving, it’s also a good reminder as we move into the holiday season. For many, November and December bring additional stress, frustration, and hardship. The … Read more
We talk a lot about communication on this blog, because communicating well is integral to the human experience. We cannot build or maintain relationships without good communication skills. The fallout of bad communication is all around us. Part of the … Read more
He was in his mid-50s. Unkempt hair. Tank top. Flip flops. Ripped jean shorts. No helmet. Riding a bike with a cigar in his mouth. I confess to making a quick judgment about how his cigar—before 8 a.m.—belied any effort … Read more
If you have ever seen the TV show The Office (U.S. version), you’re likely aware that Oscar Martinez is the office know-it-all. In fact, his coworkers gave him a nickname that conveys this particular trait: Actually. He get this moniker … Read more
As a political junkie, I’ve been watching political coverage on news outlets lately. There are three words/phrases I’ve heard repetatively that I worry might creep into workplace discussions. They are: Let me be clear Look Listen All three of these … Read more
“Yeah, I ran over my time limit for the meeting, but if Susan had been on time, we could have started the meeting on time.” “Oh, sorry about that. Rickie forgot to include her report. She had information I needed, … Read more