Credibility Gaps: Leaders Know the Waves of Trust

Picture the ripple effect of throwing a stone into a calm pond. The waves get larger and cover more surface as they expand. Think of trust-building in this way. Stephen M. R. Covey says, “As trust is manifest in each … Read more

Leaders Invest in Trust

I’ve written a lot about the role of “vulnerability-based trust” in cohesive teams. Patrick Lencioni explored the concept of vulnerability-based trust as a critical foundation for teams. Read more about Lencioni’s model here, here, and here. Trust is multi-faceted. Although … Read more

Leaders Know Positive is Different Than Soft

Some people push back when you ask them to take a positive approach in their leadership. They equate positivity with being nice, but being kind is deeper than empty hype like, “Good job” or “Nice work” or “Super!” You can’t … Read more

Humility is Necessary for Leaders

“Humility is the cornerstone of leadership.” –John G. Miller The word “leadership” brings to mind several adjectives: action-oriented, outgoing, visionary, confident, competent, problem-solving, and responsible. However, I would argue the most important quality in a leader is humility. But what … Read more

Leaders Talk About How We Do Things Around Here

Jim, the principal at my first teaching job, often said, “Most days, we have fun around here.” He said this to me at my job interview and followed it with “…and you can’t say that about most jobs.” I accepted … Read more

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