Personal development goals at work are essential for leaders in order to grow and develop in your career. This may include learning new skills, familiarizing yourself with company practices, policies, and technology, or getting feedback from others. Whatever personal development … Read More
Recently, Sarah Noll Wilson asked me to be a guest on her Manager Minute or Two! series. I have a great appreciation for Sarah, so of course I couldn’t pass this up. And what better topic to cover than— BSaAFWYW. … Read More
When you survey people, formally or informally, beware this common trap: All responses are equally credible. Leaders can get distracted when looking at customer surveys, or employee engagement surveys, based on their own frame of mind at the time. Sometimes, … Read More
“What if feedback were so frequent that performance reviews became irrelevant?” This is one of my tweets from awhile back. I don’t have the data anymore, but it was the most re-tweeted tweet of my entire tweeting career. It struck … Read More
When Mary Coffin of Wells Fargo spoke at September’s 90 Ideas event, she shared this nugget: Measure more than the average. She pointed out that when we take measurements, we do a lot of looking at trends and averages and … Read More
People who offer more praise look for opportunities to compliment others and recognize their contributions. Some leaders think that praise is a waste of time, or that good work is enough of a given that praising good work will make … Read More
A way-too-common leadership behavior is the opposite – maintain harmony. “I don’t want to sweat the small stuff.” “I hate confrontation.” “They’ll figure it out eventually.” “Maybe a gentle all-staff email will help.” Great leaders develop fantastic relationships and address … Read More
People who analyze in-depth tend to perform a thorough examination of facts and details. The alternative is to act on the gut – relying on initial feelings and views to move forward, and simply follow first impressions. This is very … Read More
People who plan tend to develop an organized course of action, setting clear expectations and deadlines. The alternative is to improvise – figure things out as you go, without much planning and preparation. I used to teach jazz. I assure … Read More
People who are initiating often anticipate opportunities and problems and call attention to them. If you’ve ever been a part of a Group Dynamic session, you’ve seen this shopping cart picture. We can spend an hour or more on what … Read More