Designed by Franklin Covey | Facilitated by Alan Feirer
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Ever since I read Multipliers, I’ve worked to incorporate the brilliance of those concepts into my work with leaders and teams. Forging a partnership with FranklinCovey has enabled us to offer that robust program. I’m excited that this partnership has … Read More

Leaders Know Credibility is Driven by Behavior
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For context, let’s review Covey’s Five Waves of Trust.1. Self trust2. Relationship trust3. Organizational trust4. Market trust5. Societal trust This post goes further in depth on the importance of the first wave. The first wave of trust: Self Trust Self … Read More

Behavior, Credibility, and the Wrong Kinds of Trust
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I am often guilty of the wrong kind of trust. When I first saw Covey’s matrix (pictured above), I felt some discomfort. My propensity to trust is rather high, and my faith in humanity is so unconditional that my commitment … Read More

Credibility Gaps: Leaders Know the Waves of Trust
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Picture the ripple effect of throwing a stone into a calm pond. The waves get larger and cover more surface as they expand. Think of trust-building in this way. Stephen M. R. Covey says, “As trust is manifest in each … Read More

Improve Communication Skills for Yourself and Your Team
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Alan says… I’m not surprised to see that Communication is the number one request for personal development work – not because Kemin people are BAD at it, but because I have seen first hand how much people at Kemin VALUE … Read More

Leaders Invest in Trust
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I’ve written a lot about the role of “vulnerability-based trust” in cohesive teams. Patrick Lencioni explored the concept of vulnerability-based trust as a critical foundation for teams. Read more about Lencioni’s model here, here, and here. Trust is multi-faceted. Although … Read More

The “Rules” We Live By
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Last week, I gave one of my couples “homework” to complete by their appointment this week. I handed them a piece of paper with a list of fifty or so open-ended questions, and I said, “Ask each other these questions … Read More

Leaders Know Positive is Different Than Soft
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Some people push back when you ask them to take a positive approach in their leadership. They equate positivity with being nice, but being kind is deeper than empty hype like, “Good job” or “Nice work” or “Super!” You can’t … Read More

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