21 Sep 2022

Leaders Make “Smart Trust” As Easy As Possible

by | posted in: Communication, Modeling Behavior, Organizational Improvement, Stretching and Growing | 0

The Second Wave: Relationship Trust A few months ago, we defined “Smart Trust.” Now that we’ve been through all the trust-building behaviors, let’s talk about how to use what you’ve learned to build smart trust with others. Start with yourself: … Read More

18 May 2022

Behavior, Credibility, and the Wrong Kinds of Trust

by | posted in: Communication, Modeling Behavior, Servant leadership, Stretching and Growing | 0

I am often guilty of the wrong kind of trust. When I first saw Covey’s matrix (pictured above), I felt some discomfort. My propensity to trust is rather high, and my faith in humanity is so unconditional that my commitment … Read More