We don’t know what we don’t know. That sounds obvious, right? But when tensions are high and conflict ensues, our view gets more narrow, and we don’t realize that we don’t know what we don’t know. People who seek counsel tend to … Read More
People who exchange perspectives tend to encourage dialogue around new ideas and information. In a dysfunctional situation, a leader may do the opposite; present information without room for discussion. I was part of a team once that had to select chaperones for an … Read More
Nothing shows humility, grace, and vulnerability like a sincere apology. Note: I’m not talking about a non-apology or a rushed “I’m sorry.” I’m taking about real, sincere apologies that build trust, extinguish guilt, and provide healing. Examples of non-apologies: I’m … Read More
This week, we’re starting a new series on productive conflict behaviors. In a previous series, we looked at unproductive behaviors. You can find the first post in that series here. Going back to DiSC, some of these behaviors will come … Read More
Personal development goals at work are essential for leaders in order to grow and develop in your career. This may include learning new skills, familiarizing yourself with company practices, policies, and technology, or getting feedback from others. Whatever personal development … Read More
One of my favorite leadership experiments happened when I was a band teacher. If you know my origin story, you know there was a time when I was a very negative leader. Part of the turn-around in the late 1990’s … Read More
Ricardo was the president of the Band Parents for a time while I was a band director. He ran pretty good meetings. His corporate background and command of deliverables worked very well, especially when another officer, Don, ran off at … Read More
Recently, Sarah Noll Wilson asked me to be a guest on her Manager Minute or Two! series. I have a great appreciation for Sarah, so of course I couldn’t pass this up. And what better topic to cover than— BSaAFWYW. … Read More
I heard Tim Kight speak at the Iowa SHRM conference, and he had an elegant way of boiling down the role our choices make in determining outcomes. Event + response = outcome Essentially, if we don’t have influence over events, … Read More
This is a question I’ve tried to handle more than once, but I have a big disclaimer: I don’t hold HR certifications, and I can’t give legal advice. But I can share some thoughts that have been helpful to others. … Read More