Dig the little things. The best leaders, businesses, organizations, churches, workers realize this.
My dentist has a cool aquarium in the waiting room, with fish that he periodically rotates from his collection. I only stay at the Savery Hotel once per year, but Ross in sales knows what room I like. I bet you have examples, too.
Something we talk about in Group Dynamic workshops is this: 80% of decisions are made based on emotion, not ration. Also, we tend to act less mature when stressed. The lessons? There are many.
One is this; when stressed, see if you can delay acting, or speaking, or addressing a situation until the stress passes. This will increase the likelihood of a better decision, and (more importantly) better interactions and relationships. Be nice.
It all comes back to the basics of leadership: meet needs, build relationships, and provide meaning. No one, of any generation, really enjoys, say, “vacuuming to the corners.” But we can all be led to play a role in “comforting weary travelers by providing the cleanest hotel room they’ve ever seen.”
In time for your New Year’s Resolutions, this article is a great and practical read for
Still on vacation. Something to share with you, though: This woman has a fantastic blog that is great reading for anyone who cares about public education. Check it out: Expected freedoms.
No original thoughts from me this week, as I’ve been ill and have focused my energies only on 1) family needs , 2) current clients, and 3) getting myself well [that is, sleeping a lot!]. Thanks for understanding; I’ll be committed to the … Read More
If, as research has shown, people are motivated by autonomy, then there is a class of words we ought to avoid, as they can crush autonomy. These may include “ought,” or “must,” but let’s focus on the one that seems to pass judgement:
“SHOULD”
Came across this — another take on that same topic: Kindness At The Office – Forbes.com.
Thought evolves, the world changes, and research keeps on happening.
Are you going to “stick with what works” or “change with the times”? Neither solution is right all the time, of course, so how do you decide?
Stay well-read, and keep thinking, and talking, and networking, and make up your own mind.
I am super busy this week, and confess to taking the easy way out on a weekly blog. This is a quick read, with big pictures! 14 Management Dos And Donts To Motivate Employees. Tomorrow morning, I get to have … Read More