This is who I am. (5+1)
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This is the final installment of my summer “Top Five + One” series of blog “greatest hits.” Most people who read this blog do so for thoughts on effective leadership. There are some, however, who check it out in order … Read More

Least Read – Top (Bottom) Five + One
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These are my least-read posts.  Maybe they hit

Most Discussed – Top Five + One
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These are the posts that have gotten the most comments over the last year.  Please

Customer Service Top Five + One
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This week, five posts that will help you understand the value of great customer service, everyone’s role in it, and some ideas

Behavior and Feedback – Top Five + One
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Several posts have had a focus on behavior and giving frequent specific feedback. These things are among the wisest a leader can do, and yet they can be quite uncommon.  Here are five posts that deal with these issues, and … Read More

Communication – Top Five + One
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Communication solves problems; lack of communication causes problems. Communication is arguably the most critical skill we need to survive in the world, and leaders must master it. Here are five posts to help.

My personal favorites – Top Five + One
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Here we are at Avonlea Village (for you Anne of Green Gables fans) on our last trip to Canada in 2009. As I wrote this, I was preparing for family vacation to Manitoba. Yes, that’s right, Manitoba. That’s where we … Read More

For New Leaders – Top Five + One
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Are you new to a leadership position, and you’ve found this blog? Here are the top five posts with relevance to new leaders. By the way, please share this with any

Stories – Top Five + One
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Everyone loves stories.  Stories inspire and motivate and help things “stick” so much better than facts, data, and research findings.

Self-Improvement – Top Five + One
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It’s summer!  Summer is a very busy time for me, personally and professionally.  I originally planned to take the blog on hiatus, but there are too many people who are counting on it every Wednesday, which is great!  So, to … Read More

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