Leaders Address Passive-Aggressiveness During Conflict
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Some people know how to push our buttons. When they do, and there’s an element of truth to it, we get a little testy. We want them to know that we’re angry, but we also know it’s best to avoid full-on … Read More

Leaders Address Arguing During Conflict
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If we’re not careful, we might let debate become about winning and losing. And when that happens, we are distracted from finding the truth and end up in a political battle.

Leaders Address Problems
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A way-too-common leadership behavior is the opposite – maintain harmony. “I don’t want to sweat the small stuff.” “I hate confrontation.” “They’ll figure it out eventually.” “Maybe a gentle all-staff email will help.” Great leaders develop fantastic relationships and address … Read More

Leaders Are Driven
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People who are driven tend to urge others to move quickly and can be annoyed when people lack a sense of urgency. The alternative is to remain “low-key” when it’s time to execute. On business teams, this is common when … Read More

Leaders Exchange Perspectives
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People who exchange perspectives tend to encourage dialogue around new ideas and information. In a dysfunctional situation, a leader may do the opposite; present information without room for discussion. I was part of a team once that had to select … Read More

Leaders Structure Messages
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People who deliver structured messages prioritize organizing what they want to say, making it easier for others to understand. The poor alternative is to deliver “impromptu messages”, when we avoid investing energy into organizing what we have to say before speaking. As … Read More

Leaders Write Effective Goals and Help Others
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You don’t have to look too far to find information on how to write SMART goals. But sometimes, that 5-step rubric can intimidate, or push us in the wrong direction. Another great way to write effective goals is to ensure … Read More

DiSC in Action – Being Easy to Work With (when your leader is a “Dominant”)
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So, you’ve read your leader as a “D.” And, you want them to read last week’s post.  Of course you do. But – things go better when we work to adapt ourselves, rather than trying to force others to change. … Read More

The Allegory of the Four-Way Stop
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Four-way stops are easy, right?  Stop, then take your turn after everyone else has gone. Is it a tie? Person on the right goes first. Easy. No problem. Does everyone totally adhere to The Rules of the Four Way Stop? … Read More

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