This final post of our three-part miniseries on emotional intelligence (EQ) concludes with practical ways for you and/or your team to increase EQ. If you missed the first two posts, you can find them here and here. Also, if you … Read More
Last week, we talked about why emotional intelligence is important in today’s workplace. We talk a lot on this blog about communication in the workplace and about the diversity of DiSC profiles. If you’d like to brush up on DiSC, … Read More
This post kicks off a three part mini-series about Emotional Intelligence (EQ). Emotional Intelligence is often defined in three parts:1) one’s ability to recognize and name their own emotional state (emotional awareness).2) one’s ability to use their emotional awareness to … Read More
You may have noticed a lack of weekly emails letting you know about a new blog post. Don’t worry; we’re still doing blogs. However, in light of recent events, instead of our normal posts, we thought it would beneficial to … Read More
My mission: To make the world a better place, and choose a line of work that makes that happen. I do what I do for a living because when people have a better day at work, there is a positive … Read More
A client, Ajit, turned me on to a great resource for understanding logical fallacies. I had been talking about biases and fallacies recently, an area that has interested me ever since my friend Nick loaned me the most accessible book … Read More
In Westernized societies, we have quite the bias toward extraversion, and this can hurt organizations. My assistant (an introvert) and I (an extravert) recently had a conversation about extraversion bias we thought we’d share with you. Extraversion and Leadership DeAnne: … Read More
You’ve read a lot on this blog about feedback and how to give it. I’ve often reiterated how the old “compliment sandwich” is tired, transparent, and holds the possibility of backfiring. First, let’s review what a compliment sandwich is and … Read More
A couple of weeks ago, I was challenged to provide five minutes of content that would make a difference for leaders. Because of the power of questions, I decided to come up with three questions that are easy to explain … Read More
In The Effective Manager, Mark Horstman shares data on the value on one-on-ones. In their research, which has been replicated multiple times, they found that results and retention improve by about 10% when managers implement weekly one-on-ones. Another finding is … Read More