Leaders Are Mindful of Their Extraversion Bias

In Westernized societies, we have quite the bias toward extraversion, and this can hurt organizations. My assistant (an introvert) and I (an extravert) recently had a conversation about extraversion bias we thought we’d share with you. Extraversion and Leadership DeAnne: … Read More

Three Disruptive Questions for Leaders

A couple of weeks ago, I was challenged to provide five minutes of content that would make a difference for leaders. Because of the power of questions, I decided to come up with three questions that are easy to explain … Read More

Some Additional Thoughts on One-on-Ones

In The Effective Manager, Mark Horstman shares data on the value on one-on-ones. In their research, which has been replicated multiple times, they found that results and retention improve by about 10% when managers implement weekly one-on-ones. Another finding is … Read More

Things Successful Leaders Avoid Saying (Part 16)

I was re-reading the outstanding Flawless Consulting by Peter Block and appreciated how he outlined the issues underlying phrases like: “These people” OR “Those people” (followed by) “don’t understand” OR “need to understand.” WHAT THESE PEOPLE DON’T UNDERSTAND… So, what’s … Read More

Things Leaders Say: “How Might We…”

Last week, I introduced you to Chris McQueen, current Head of Community—Created Content for ServiceNow, former Google employee. This week, I want to share something else from McQueen that I think you’ll find helpful. Any time you cite a problem, … Read More

The Importance of Being Known

Chris McQueen, former Google employee, delivered a keynote address on some of the best practices his unit has learned, and I’ll share two of them with you. This week, I’ll offer some thoughts on generating solid team relationships. Next week, … Read More

More Questions for Leaders who Seek Self-Improvement

It can be helpful for leaders to use feedback from their teams in order to become more effective. Getting feedback from your team, however, comes with obstacles. One such obstacle is that people are often reluctant to be totally honest … Read More

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