Leaders Model Empathy and Curiosity (Unconscious Bias Series Part 2)

Last week we explored areas in which we’ve experienced or witnessed bias. For a refresher, click here. I asked you to do some homework over the course of the week, considering moments where bias impacted your confidence, decision-making, opportunity, health, … Read more

Leaders Know Unconscious Bias Is Not Political (Unconscious Bias Series Part 1)

Whenever the phrases “unconscious bias,” “implicit bias,” or “diversity and equity” come up, it seems people make immediate assumptions. They think the topic is about to be related to stuff in the news or marginalized populations. Then, they shut down. … Read more

Leaders Don’t Badger People

When I was a teacher, I learned certain responses annoyed students when they asked clarifying questions: “If you were paying attention, you’d know.” “As I said twelve minutes ago…” “I just told you that.” “It’s in the syllabus. Did you … Read more

Leaders Know the Role of Context and Memory

Picture this: A man nervously fumbles through his wallet. He’s about to buy a large coffee, which costs $3.19. “Oh, oh, oh,” he started nervously, looking around and shoving his hand into a deep pocket. “Looks like I don’t have … Read more

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