Last week we explored areas in which we’ve experienced or witnessed bias. For a refresher, click here. I asked you to do some homework over the course of the week, considering moments where bias impacted your confidence, decision-making, opportunity, health, … Read more
Whenever the phrases “unconscious bias,” “implicit bias,” or “diversity and equity” come up, it seems people make immediate assumptions. They think the topic is about to be related to stuff in the news or marginalized populations. Then, they shut down. … Read more
My friend and guest blogger Matt Pries shared this anonymous quote: “You will get tired of your message long before people fully understand it. And it is absolutely okay to not change the message and to be relentless, boring, and … Read more
“If you don’t have anything nice to say, don’t say anything at all.” If you are alive, someone has probably said this to you, and if you have kids or have worked with kids, it is probable that you have … Read more
When I was a teacher, I learned certain responses annoyed students when they asked clarifying questions: “If you were paying attention, you’d know.” “As I said twelve minutes ago…” “I just told you that.” “It’s in the syllabus. Did you … Read more
About a year ago, I shared some best practices based on research and experience for long online, sessions. Now, a year later, we’ve discovered a few more best practices that don’t seem to be common practice yet. The video best … Read more
Last week I shared information on Stay Interviews, and DeAnne offered additional thoughts. Today, let’s talk about the traditional exit interview. I still think they can be valuable, but you have to be thoughtful. Two big concepts to keep in … Read more
At a recent HR conference, I heard former Disney Institute trainer Sherri Merbach share ideas on the value of replacing exit interviews with stay interviews. Merbach made the case that exit interviews are too late and employees aren’t honest during … Read more
We talk a lot about communication on this blog, because communicating well is integral to the human experience. We cannot build or maintain relationships without good communication skills. The fallout of bad communication is all around us. Part of the … Read more
Picture this: A man nervously fumbles through his wallet. He’s about to buy a large coffee, which costs $3.19. “Oh, oh, oh,” he started nervously, looking around and shoving his hand into a deep pocket. “Looks like I don’t have … Read more