We all have situations where we feel stuck and think there’s no way forward. Let me give you some examples: I need to address someone’s obnoxious behavior in meetings, but I don’t know how to bring it up. I’m bothered … Read More
We all work and breathe in four organizational frames. These frames are Political, Structural, Human Resources, and Symbolic. Political—power, conflict, coalitions Structural—organizational charts, policies, procedures Human Resources—meeting individual needs, teamwork, leadership, people problems Symbolic—culture, ritual, stories, traditions In times of … Read More
Based on the book by Patrick Lencioni, The Five Dysfunctions of a Team, there are five dysfunctions in a team that create tension, conflict, and stress. These dysfunctions are heightened in times of change. Each dysfunction builds on the one … Read More
How are your communication habits? Would others agree with your assessment? Do they change during times of stress? Change and stress complicate situations and relationships. It’s when we need more communication with each other, but what generally happens is just … Read More
We have a habit of withholding in times of stress and change. But what we need to do is get back to the basics of communication and embrace the power of SMaC. Too often we find ourselves in only one circle … Read More
In times of change, we tend to avoid adapting to others’ personality styles. Our reduced capacity to adapt can cause us to revert to unhealthy habits, especially in conflict situations. If you don’t know your DiSC personality style, use this … Read More
Maturity in the Moment is how your actions affect others around you as well as yourself. And in times of change, these actions intensify. Notice that Selfish and Independent fall below the dotted line. The best leaders will avoid these levels when … Read More
Now that we’ve looked at each phase of the Kubler-Ross Change Curve in detail, let’s apply it to a real life situation. It’s 8:20 AM and you’re already late for work, but it’s your turn to bring the Friday bagels for … Read More
The final two phases in the Kubler-Ross Change Curve are Experiment and Decision. If you look at the curve, you’ll notice these two phases are on the upswing, following the lowest point, the Depression phase, or Moment of Resignation. The … Read More
Change is inevitable, and for creatures of habit, change is hard. Yet, it’s also necessary. No one deals with all changes well, but there comes a moment in every change cycle when we must make a choice: accept the change … Read More