Leaders Take Courageous Action to Address Bias (Unconscious Bias Series Part 3)

There are three steps to understanding and addressing Unconscious Bias: Identify Bias Cultivate Connection Choose Courage Two weeks ago, we started an exercise on the first step, identifying bias. Last week, we focused on cultivating additional connection. Today we will … Read More

Leaders Don’t Badger People

When I was a teacher, I learned certain responses annoyed students when they asked clarifying questions: “If you were paying attention, you’d know.” “As I said twelve minutes ago…” “I just told you that.” “It’s in the syllabus. Did you … Read More

Meeting Needs

“He would give someone the shirt off his back before they knew they needed it.“ These words came to mind as we celebrated the life of my wife’s grandfather a couple weeks ago. Do you know the feeling you get … Read More

Things Successful Leaders Avoid Saying (Part 17)

I’ve brought up this topic before, but the importance of being clear in your communication can not be over-emphasized. There’s a subtle vocal tick careful leaders avoid using–“honestly.” Often we use this word to get the listeners attention and emphasize … Read More

Leaders Are Planned, Not Scripted

I get into trouble sometimes. As a presenter, I see this comment once in a while on evaluations: “He didn’t follow the handout.” My response to patterns of critical comments on evaluations is to generally take them to heart and … Read More

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