In their research on Characteristics of Admired Leaders, Kouzes and Posner found this: Far and away, the most desired characteristics of leaders are (in this order): HonestForward-lookingInspiringCompetent It’s fascinating that both “inspiring” AND “competent” are on the list together, as … Read More
I used to be a band director. In my first of three jobs, things didn’t start out very well, but after about three years, I “figured it out,” developed a system, and things worked for that group of 26. Then, … Read More
Email can eat us alive. Here are some pointers to manage the inbox, based on my daily practice, rather than ideal “best” practices. I believe in “inbox zero.” Right now, my inbox is empty. My first step when I look … Read More
Formal and informal networking opportunities abound. There are plenty of pointers on networking out there. And, we’ve blogged about DiSC in the past – you’d better review the basics if you’re unfamiliar. Let’s put those together; check out these quick … Read More
Deadlines are kind. They give people a way to prioritize their time and efforts. Priorities are also kind. Not setting them becomes fertile ground for frustration. Without priorities, people are led to think one of two things: 1- All of … Read More
From yesterday, an email exchange that took a bit too long: Them: Dear Group Traveler, Thank you for booking your Group with Southwest Airlines. The attached Travel Agreement contains your itinerary, instructions on how to complete your Group reservation, and … Read More
Tabby and Alan discuss the “3 magic words” that help make requests pleasant and keep people engaged.
Matt and Alan talk about the danger of dwelling on things.
While leaders need to develop people by delegating and coaching, they also need to demonstrate the commitment and work they expect from their team. Tabby and Alan talk about this balance. Related post: Modeling primer
Matt and Alan have an honest (though short!) chat about the ways insecurity can plague a leader, and ways to overcome it. Also, take comfort; everyone else is just as insecure at times. Related posts: Everyone is just as insecure … Read More