Last week we explored the first concept of “The Big Three.” This week, we’ll outline the second one. This one is quite simple – It’s merely a suggested two-word definition of leadership.
It is good to be efficient, yes. It is also good to be comprehensive. Sometimes, however, those two things don’t work well together. Since starting this business, most of my work helping groups has been through 4-8 hour workshops. There … Read More
T=r+d …where T is “trust,” r is “reliability,” and d is “delight.” I attended EntreFest 2011, and one of the best sessions I attended was
Sometimes it’s skill, sometimes marketing, sometimes bad staff, but usually it’s the management. That’s part of the awesomeness of the show; that look on the leader’s face when they realize this:
“Hey, I really wanted this person to come in and fix the place and the staff, but they’re saying I’m the problem. Oh no!”
If you’re a fan of Undercover Boss, try Tabatha’s Salon Takeover. It rocks. And it’s full of real stuff for leaders.
* Training our teachers to be leaders and motivators so they see that students are not so apathetic; we simply may not be motivating them properly — and that students are ready to serve and be motivated; we need to find the way to help them do so.
It all comes back to the basics of leadership: meet needs, build relationships, and provide meaning. No one, of any generation, really enjoys, say, “vacuuming to the corners.” But we can all be led to play a role in “comforting weary travelers by providing the cleanest hotel room they’ve ever seen.”
In time for your New Year’s Resolutions, this article is a great and practical read for
If, as research has shown, people are motivated by autonomy, then there is a class of words we ought to avoid, as they can crush autonomy. These may include “ought,” or “must,” but let’s focus on the one that seems to pass judgement:
“SHOULD”
Came across this — another take on that same topic: Kindness At The Office – Forbes.com.
Sometime, when people are urged to take a positive approach to leadership, there is some push-back. Some people seem to equate “positivity” with being super-nice, but being kind is much deeper than a spewing of empty compliments like “good job” or “nice work” or “super!”
An approach that upholds high standards and is very specific about behavior is positive, but not soft. Be rigorous, not ruthless.