Happy Valentine’s Day! I will celebrate that with you by sharing a book report about the translation of The Five Love Languages into the workplace. The 5 Languages of Appreciation in the Workplace by Gary Chapman and Paul White I … Read More
In my former profession as a high school band teacher, I attended a professional development session on classroom management. It was called “How to Have Pin-Drop Quiet Classrooms” or something like that. I believe in highly disciplined classroom environments, because that’s … Read More
Leaders know that encouragement is important, but it tends to be too rare and fall into just one or two categories: I believe you can do it. (Spurring someone on to meet their potential when they’re discouraged or not measuring … Read More
I’ve written a lot on this blog about being others-focused instead of being self-focused. If I asked, I’m sure you could come up with a list of outward behaviors for each of the two categories. On the self-focused list would … Read More
I live in Iowa, and a term that gets floated a lot is “Iowa Nice.” As time goes on, though, it gets used ironically as much as it gets used sincerely. I think that’s because “Nice” doesn’t always equal “Kind.” … Read More
One of my favorite management experts, Mark Horstman of Manager Tools, likes to say, “Email is for the convenience of the sender.” In The Advantage, Patrick Lencioni advocates “cascading communication.” The idea is simple. Members of the executive team agree … Read More
Angela Franklin, the President of Des Moines University, spoke at 90 Ideas back in September, and urged leaders to acknowledge the power that doubt and fear can have over a team. The techniques she recommends are based in part on … Read More
I’ve heard a few versions of “Ask yourself if it needs to be said” before speaking out loud. When I heard Kristi Knous speak recently at the 90 Ideas event, I appreciated her 3 questions for leaders before speaking. I … Read More
Can you empathize with this mindset? He never puts stuff away and never gets caught. I’ll just put this extension cord on the floor in the waiting room after hours – he’ll finally get blamed. I know I’m framing him. … Read More
When we stonewall, we make it clear to others that communication is not welcome. We let people know that their behavior or ideas are so unacceptable that we are unwilling to compromise or discuss a resolution. I was in a planning meeting … Read More