It can be helpful for leaders to use feedback from their teams in order to become more effective. Getting feedback from your team, however, comes with obstacles. One such obstacle is that people are often reluctant to be totally honest … Read More
In July of 2009, my family and I sat reading in a quiet lobby in a small inn in rural Prince Edward Island. It was about 9:45 p.m. This kind of thing is often hard for me. I like to … Read More
There are people who take to-do item emails and file them into different folders, depending on their urgency or the area of control of their work. Later, they have to remember where they put those emails and reorganize the work. … Read More
A member of a client team gave me a book as a gift. The book is The Meaning Revolution by Fred Kofman. It’s very good, and I’m likely to write more about its insights in the months to come, but … Read More
If you’ve been following for a while, you’ll notice that this blog is loaded with lists. That’s because hard-working people respond well to quick and actionable ideas and tools. Something else that you may have noticed is that I’m usually … Read More
Some people think the U.S. is headed for an economic downturn, and I know some managers who are bracing for that potential storm. Samir runs a boutique marketing firm that promises clean and consistent brand development and graphic design. Ellyn … Read More
Recently I worked with an executive team on how to be more productive and candid during disagreements. We had a deep conversation about productive and healthy conflict. Then, using that discussion, we examined the data measuring their teamwork behaviors. Nearly … Read More
What happens when you feel a conflict brewing? Does your heart speed up? Does your brow begin to sweat? Do your hands get clammy? Do you swallow more? These are all physical signs of stress, and they’re connected to your … Read More
We don’t know what we don’t know. That sounds obvious, right? But when tensions are high and conflict ensues, our view gets more narrow, and we don’t realize that we don’t know what we don’t know. People who seek counsel tend to … Read More
We all have our own unique styles of communication. Whether it’s derived from nature or nurture, one’s personality style, or one’s language of appreciation, how we communicate and prefer to be communicated to are different. And sometimes we perceive what … Read More