This week, I’m introducing the topic of “building trust through language.” The words and mannerisms we use reveal a lot about our priorities and preferred communication styles. Depending on the “language” we naturally speak, it can either help us connect … Read More
Trust is a big topic for us in 2024, and there’s a lot we can do to make things better. Less than half of us trust our bosses, and even fewer trust the top leaders, even though almost everyone agrees … Read More
Let’s dive deeper into trust by adapting to workplace changes. In 2024, over half of leaders reported a lack of full trust in their superiors. This reflects the seismic shifts we’ve experienced—from remote to hybrid work and the ongoing debates … Read More
A significant factor eroding trust is the failure to deliver, whether it’s products to customers or resources to colleagues, often due to overly optimistic promises. To rebuild and maintain trust, here’s a straightforward plan: 1. **Pause Overpromising:** If we can’t … Read More
There is a concerning trend in the world of leadership. A recent global forecast shows some alarming numbers: fewer than half of managers actually trust their own bosses, and the trust towards senior leaders is even lower, with less than … Read More
A while back, I advised leaders to focus more on building strong relationships and less on using their role power. This idea is still important today. You can see my original post here. It used to be easier to give … Read More
About seven years ago, I wrote a piece about managing up, and loaded it up with thoughts that hold up, and I want to lift out the best parts, since the original version was a bit too long. 1: Before … Read More
In fall of 2016, I learned about a simple technique to explore business weaknesses with your team. Ask them this: “If you were a competitor, how would could you put us out of business?” I was very excited about this … Read More
About seven years ago I wrote a post about “disruption,” which was a common buzzword at the time. The basic point was this: It’s important to pay attention to people who are different than you, rather than to surround yourself … Read More
Shortly after Patrick Lencioni’s Ideal Team Player was published, I wrote a piece explaining and extolling the virtues of Hunger, Humility, and People Smarts. These concepts hold up well, and I haven’t lost my passion for talking about them. I … Read More