Least Read – Top (Bottom) Five + One
posted in: Leadership problems
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These are my least-read posts. Maybe they hit
Customer Service Top Five + One
posted in: Leadership problems, Modeling Behavior, Organizational Improvement
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This week, five posts that will help you understand the value of great customer service, everyone’s role in it, and some ideas
Behavior and Feedback – Top Five + One
posted in: Communication, Leadership problems, Organizational Improvement
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Several posts have had a focus on behavior and giving frequent specific feedback. These things are among the wisest a leader can do, and yet they can be quite uncommon. Here are five posts that deal with these issues, and … Read More
My personal favorites – Top Five + One
posted in: Organizational Improvement, Servant leadership
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Here we are at Avonlea Village (for you Anne of Green Gables fans) on our last trip to Canada in 2009. As I wrote this, I was preparing for family vacation to Manitoba. Yes, that’s right, Manitoba. That’s where we … Read More
For New Leaders – Top Five + One
posted in: Leadership problems, Servant leadership
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Are you new to a leadership position, and you’ve found this blog? Here are the top five posts with relevance to new leaders. By the way, please share this with any
Stories – Top Five + One
posted in: Leadership problems, Organizational Improvement
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Everyone loves stories. Stories inspire and motivate and help things “stick” so much better than facts, data, and research findings.
Self-Improvement – Top Five + One
posted in: Leadership problems, Modeling Behavior
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It’s summer! Summer is a very busy time for me, personally and professionally. I originally planned to take the blog on hiatus, but there are too many people who are counting on it every Wednesday, which is great! So, to … Read More
Two Leadership Checklists
posted in: Organizational Improvement, Servant leadership
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Some of us enjoy the tidy list. Nice to have as a touchstone, though if we’re serious, we’ll dig deeper. Regardless, here are two for your consideration. The first is seminal for me –
Effectiveness trumps Efficiency
posted in: Leadership problems, Organizational Improvement
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Sometimes when I bowl, I make it my goal to bowl fast and loud. I accelerate my approach, and fling the ball as fast as I can. The result? It’s really loud when the ball hits the pins (if it … Read More
What Three Things Make the Biggest Difference? (Part Three)
posted in: Communication, Leadership problems
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This week, we look at the third concept of “The Big Three.” This is not new ground for this blog, and I encourage you to check out related posts: Effective Feedback is About the Future Leaders Model the Behavior they … Read More