A colleague recently shared a success story with me.
She said, “We’ve finally addressed the problem we had with people being ‘violently polite’. Once we put this label on the passive-aggressive talk, and the avoidance of speaking up, we started to get more engagement.”
How cool! I immediately fell in love with this term.
Asking people to avoid being “violently polite” seems less confrontational, more light-hearted, and yet even more precise than some of the alternatives:
“You need to speak up more in meetings. You’re too agreeable.”
“This team needs to knock off this passive-aggressive nonsense. I know we’ve got meetings after the meetings going on here.”
“Maybe people would gossip less if you’d actually say what you’re thinking when it’s the right time to do so.”
“It’s time that we stop being ‘violently polite’.”
Love it. Genius.
Try it with your team and see what happens.
Thanks for reading,
See more blog posts on The Speed of Trust.
#1: Leaders Invest in Trust
#2: Credibility Gaps: Leaders Know the Waves of Trust
#3: Behavior, Credibility, and the Wrong Kinds of Trust
#4: Leaders Know Credibility is Driven by Behavior
#5: Build Trust by Talking Straight
#6: Leaders Build Trust by Demonstrating Respect