The Danger of Focusing Only on Business Outcomes

This article from a few months ago continues to hold my interest. Written pre-covid, the article makes this point: Asking, “What’s the ROI?” is dangerous if it’s your only consideration. Big data and the ease of collecting information can woo … Read More

Leaders Know Cognitive Biases Can Hurt Team Decisions (Part 7)

In my work with teams who make decisions together about tactics, strategy, and personnel, logical fallacies and cognitive biases show up, so I’m going to write a few posts about some of the most common. This is the seventh post … Read More

Leaders Know Cognitive Biases Can Hurt Team Decisions (Part 6)

In my work with teams who make decisions together about tactics, strategy, and personnel, logical fallacies and cognitive biases show up, so I’m going to write a few posts about some of the most common. This is the sixth post … Read More

Leaders Know Logical Fallacies Can Hurt Team Decisions (Part 5)

In my work with teams who make decisions together about tactics, strategy, and personnel, logical fallacies and cognitive biases show up, so I’m going to write a few posts about some of the most common. This is the fifth post … Read More

Leaders Know Logical Fallacies Can Hurt Team Decisions (Part 4)

In my work with teams who make decisions together about tactics, strategy, and personnel, logical fallacies and cognitive biases show up, so I’m going to write a few posts about some of the most common. This is the fourth post … Read More

Leaders Know Logical Fallacies Can Hurt Team Decisions (Part 3)

In my work with teams who make decisions together about tactics, strategy, and personnel, logical fallacies and cognitive biases show up, so I’m going to write a few posts about some of the most common. This is the third post … Read More

Leaders Know Logical Fallacies Can Hurt Team Decisions (Part 2)

In my work with teams who make decisions together about tactics, strategy, and personnel, logical fallacies and cognitive biases show up, so I’m going to write a few posts about some of the most common. This is the second post … Read More

Increasing Your Emotional Intelligence

This final post of our three-part miniseries on emotional intelligence (EQ) concludes with practical ways for you and/or your team to increase EQ. If you missed the first two posts, you can find them here and here. Also, if you … Read More

Emotional Intelligence and DiSC

Last week, we talked about why emotional intelligence is important in today’s workplace. We talk a lot on this blog about communication in the workplace and about the diversity of DiSC profiles. If you’d like to brush up on DiSC, … Read More

Leaders Have a Plan to Fill Their Role

No team stays the same forever. In recent years Bob Iger, the Disney CEO, had a successor named only to decide that wasn’t the right direction. He stayed on longer until he recently named Bob Chapek as his successor. Disney … Read More

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