Last week, we talked about why emotional intelligence is important in today’s workplace. We talk a lot on this blog about communication in the workplace and about the diversity of DiSC profiles. If you’d like to brush up on DiSC, … Read More
No team stays the same forever. In recent years Bob Iger, the Disney CEO, had a successor named only to decide that wasn’t the right direction. He stayed on longer until he recently named Bob Chapek as his successor. Disney … Read More
You may have noticed a lack of weekly emails letting you know about a new blog post. Don’t worry; we’re still doing blogs. However, in light of recent events, instead of our normal posts, we thought it would beneficial to … Read More
My mission: To make the world a better place, and choose a line of work that makes that happen. I do what I do for a living because when people have a better day at work, there is a positive … Read More
I did some impromptu soul-searching recently when Drew McLellan posted this prompt on social media: “I got a note…from a 17-year-old entrepreneur from Scotland, asking me what I wish 17-year-old entrepreneur me had known. “I am certainly going to offer … Read More
A client, Ajit, turned me on to a great resource for understanding logical fallacies. I had been talking about biases and fallacies recently, an area that has interested me ever since my friend Nick loaned me the most accessible book … Read More
Curtis H. sent me a question via Linked-In: “As a previous leader in my fraternal organization at University, I found staying positive and bottling complaints overwhelming at times. If leaders shouldn’t show insecurity or vent around their followers, then is … Read More
I recently read an article by Scott Warrick containing a practical model for looking at trust development. It’s helpful, and I’m highlighting the coolest point. “Seek out points of disagreement with people, then make the disagreement safe.” I’ve written about … Read More
My sixteen-year-old daughter made an observation during a trip to Disney World that may be helpful to you. She believes the phrase “you too” is a frequent automatic response to parting words from service people. Some phrases, however, don’t work … Read More
New to conference calls? Intimidated by the video that went viral a while back? Seven tips for better conferencing. First, restrict small talk to the first few minutes and be ready to get down to business. Second, outline the agenda … Read More