We’ve all been there—a training session, a professional development day, or leadership workshop we enjoyed but never applied the concepts. Maybe it was good information, delivered decently, with acceptable materials. Yet something kept us from applying it. Perhaps we blame … Read More
Roughly 80% of our decisions are based on our emotional state and 20% are based on logic. There are three reasons for leaders to know what drives decision-making: To ensure our decisions aren’t overly influenced by emotion. Also, to extend … Read More
Following a recent training session, a manager expressed their frustration about not getting buy-in from a team member. “Almost everyone on my team puts this into practice, except for a few. What am I supposed to do when someone doesn’t … Read More
I love systems. My bookshelf contains several books which show the importance of processes such as The E-Myth Revisited, Traction, and Good to Great. More recent reads, Atomic Habits, Yes to the Mess, and Inner Game of Work also stress the significance of systems. These books illustrate … Read More
After 30 years of teaching and facilitating workshops, one lesson is abundantly clear: people learn more when exploring with others. This can be in practice, breakout groups, and table discussions. Side conversations make learning real. Applying learning to real-world situations … Read More
It’s not new information to remind people of the importance of listening. We have reiterated the power of listening on this blog many times. So what’s with another post about listening? Listening is power. Active listening, aka curious listening, is … Read More
I get into trouble sometimes. As a presenter, I see this comment once in a while on evaluations: “He didn’t follow the handout.” My response to patterns of critical comments on evaluations is to generally take them to heart and … Read More
An equation I’ve shared before: p=P-i If the product (p) we get is our potential (P) minus the interference (i), it’s helpful to identify the interference. One example of that is how some people react to being rushed to “think … Read More
Be bold. Strike out on your own. Chart your course. Do it first. Come out of your shell. Stake your claim. These sound natural in our culture, and you might see versions of them on posters in offices and locker … Read More
“Most feedback is correct and delivered poorly.” A deep-thinking and well-read client, Ryan, said this during a session and it really hit me. It’s simple and important. Most feedback is— Correct Delivered Poorly Have you ever disregarded feedback because it … Read More