Sarah and Alan have a conversation about subtle, non-patronizing ways to engage people by telling them “why.”
Related posts are available:
Behavior-outcome statements at Disney
Sarah and Alan have a conversation about subtle, non-patronizing ways to engage people by telling them “why.”
Related posts are available:
Behavior-outcome statements at Disney
Ryan Brodersen
Love the 90-second burn idea. It’s informative, efficient, and more engaging. Keep doing it!
Alan Feirer
Thanks, Ryan! We will keep doing it until September, then evaluating the feedback.