Leaders Push Buy-In Gently

Following a recent training session, a manager expressed their frustration about not getting buy-in from a team member. “Almost everyone on my team puts this into practice, except for a few. What am I supposed to do when someone doesn’t … Read more

Leaders Build Strong Systems

I love systems. My bookshelf contains several books which show the importance of processes such as The E-Myth Revisited, Traction, and Good to Great. More recent reads, Atomic Habits, Yes to the Mess, and Inner Game of Work also stress the significance of systems. These books illustrate … Read more

Leaders Are Planned, Not Scripted

I get into trouble sometimes. As a presenter, I see this comment once in a while on evaluations: “He didn’t follow the handout.” My response to patterns of critical comments on evaluations is to generally take them to heart and … Read more

Leaders Recognize Burnout and Practice Self-Care

It has been a year since the world turned up side down. Whereas the lockdowns are easing, people are getting vaccinated, and life is beginning to look more like “normal,” we are faced with a hard truth: people are burned … Read more

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