Things Successful Leaders Avoid Saying (Part 17)

I’ve brought up this topic before, but the importance of being clear in your communication can not be over-emphasized. There’s a subtle vocal tick careful leaders avoid using–“honestly.” Often we use this word to get the listeners attention and emphasize … Read more

Leaders Support Learning and Development Work

We’ve all been there—a training session, a professional development day, or leadership workshop we enjoyed but never applied the concepts. Maybe it was good information, delivered decently, with acceptable materials. Yet something kept us from applying it. Perhaps we blame … Read more

Leaders Know Feelings Come First

Roughly 80% of our decisions are based on our emotional state and 20% are based on logic. There are three reasons for leaders to know what drives decision-making:  To ensure our decisions aren’t overly influenced by emotion. Also, to extend … Read more

Leaders Push Buy-In Gently

Following a recent training session, a manager expressed their frustration about not getting buy-in from a team member. “Almost everyone on my team puts this into practice, except for a few. What am I supposed to do when someone doesn’t … Read more

Leaders Build Strong Systems

I love systems. My bookshelf contains several books which show the importance of processes such as The E-Myth Revisited, Traction, and Good to Great. More recent reads, Atomic Habits, Yes to the Mess, and Inner Game of Work also stress the significance of systems. These books illustrate … Read more

Leaders Are Planned, Not Scripted

I get into trouble sometimes. As a presenter, I see this comment once in a while on evaluations: “He didn’t follow the handout.” My response to patterns of critical comments on evaluations is to generally take them to heart and … Read more

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