The Danger of Focusing Only on Business Outcomes

This article from a few months ago continues to hold my interest. Written pre-covid, the article makes this point: Asking, “What’s the ROI?” is dangerous if it’s your only consideration. Big data and the ease of collecting information can woo us into making decisions based only on numbers. Data is important, but values are more … Read more

Leaders Know Cognitive Biases Can Hurt Team Decisions (Part 7)

In my work with teams who make decisions together about tactics, strategy, and personnel, logical fallacies and cognitive biases show up, so I’m going to write a few posts about some of the most common. This is the seventh post in this series. You can find links to the first six posts at the bottom … Read more

Leaders Know Cognitive Biases Can Hurt Team Decisions (Part 6)

In my work with teams who make decisions together about tactics, strategy, and personnel, logical fallacies and cognitive biases show up, so I’m going to write a few posts about some of the most common. This is the sixth post in this series. You can find links to the first five posts at the bottom … Read more

Leaders Know Logical Fallacies Can Hurt Team Decisions (Part 5)

In my work with teams who make decisions together about tactics, strategy, and personnel, logical fallacies and cognitive biases show up, so I’m going to write a few posts about some of the most common. This is the fifth post in this series. You can find links to the first four posts at the bottom … Read more

Leaders Know Logical Fallacies Can Hurt Team Decisions (Part 4)

In my work with teams who make decisions together about tactics, strategy, and personnel, logical fallacies and cognitive biases show up, so I’m going to write a few posts about some of the most common. This is the fourth post in this series. You can find links to the first three posts at the bottom … Read more

Leaders Know Logical Fallacies Can Hurt Team Decisions (Part 3)

In my work with teams who make decisions together about tactics, strategy, and personnel, logical fallacies and cognitive biases show up, so I’m going to write a few posts about some of the most common. This is the third post in this series. You can find links to the first two posts at the bottom … Read more

Leaders Know Logical Fallacies Can Hurt Team Decisions (Part 2)

In my work with teams who make decisions together about tactics, strategy, and personnel, logical fallacies and cognitive biases show up, so I’m going to write a few posts about some of the most common. This is the second post in this series. You can find the first post here. Fallacy: The False Cause, aka … Read more

Increasing Your Emotional Intelligence

This final post of our three-part miniseries on emotional intelligence (EQ) concludes with practical ways for you and/or your team to increase EQ. If you missed the first two posts, you can find them here and here. Also, if you are interested in the book which inspired this miniseries, you can download a free copy … Read more

Emotional Intelligence and DiSC

Last week, we talked about why emotional intelligence is important in today’s workplace. We talk a lot on this blog about communication in the workplace and about the diversity of DiSC profiles. If you’d like to brush up on DiSC, check out this post, this post, this post, and this post. So, how does emotional … Read more

Leaders Have a Plan to Fill Their Role

No team stays the same forever. In recent years Bob Iger, the Disney CEO, had a successor named only to decide that wasn’t the right direction. He stayed on longer until he recently named Bob Chapek as his successor. Disney watchers had been nervous about these false starts at the top, prompting unease at all … Read more