Things Successful Leaders Avoid Saying (Part 12)

Effective communication avoids misunderstandings. It can also clear up existent misunderstandings. In our quest to be understood, we may accidentally slip into using one of these versions of a potentially manipulative accusation: “You misunderstood me.”“You must have misunderstood me.”“You don’t … Read More

Leaders Discover True Intentions—In Themselves.

In the December 29 Business Record, my friend Sarah Noll Wilson shared her thoughts on intentions. I’ve learned this year that sometimes we have sneaky, shadow intentions that may influence our actions and conversations without even knowing. Now when something doesn’t … Read More

Leaders Ask “Does it Need to be Said?”

I’ve heard a few versions of “Ask yourself if it needs to be said” before speaking out loud. When I heard Kristi Knous speak recently at the 90 Ideas event, I appreciated her 3 questions for leaders before speaking. I … Read More

DiSC in Action – S Behaviors During Conflict

In earlier posts, we’ve looked at the Five Dysfunctions of a Team, and we’ve looked at DiSC. Please look back for a refresher if you need one. Most teams struggle with the “Trust” and “Conflict” behaviors, and this series of … Read More

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