Alan and Jayson on what it means to “meet needs”
Links: Previous post on this topic. Jayson’s blog.
Links: Previous post on this topic. Jayson’s blog.
A couple weeks ago, I shared the Quantum Apology Formula. Two days ago, someone asked “Yeah, but what if
Jill was a jerk of a boss. Her people didn’t like her, mostly because she was bossy, passive-aggressive, and a bad communicator. This all added up to a low-trust, high-tension situation. Jill got good advice: Be
I’m not going to let my worst experience with someone define my relationship with them. Isn’t that great? Sometimes we have a bad experience with someone and think “whoa, now their true colors are finally coming out!” — and that … Read More
Everyone works through grief and the aftermath of trauma in their own way. Some of us have had success navigating stages of grief, and others have dealt with tragedy in their own, unclassifiable way. It feels safe to say that … Read More
This is a “rerun” from last year; some events of the last month have convinced me to share it anew: We’re just a couple weeks from the Winter Solstice, the shortest darkest day of the year. A contrast to the … Read More
Leaders must have passion; that is, in their own way, they must show that they care. Talk can only go so far – while an occasional well-done pep talk can be great with the right context and timing, it’s what … Read More
We’ve covered six leadership traits and skills. Now, it’s time to talk about two mindsets that must permeate our leadership behaviors. The first is positivity. Being positive is the way others see that the hard work is worth it.
If there’s one skill that leaders must master and habitually improve, it’s communication. If you read this blog, you’ll see that it’s a pretty popular area of concern. So many dysfunctions, productivity concerns, drama, misunderstandings, and performance failures can be … Read More
“Samantha, please reinstate the afternoon tea and coffee cart for the residents, starting in November.” Samantha [delivered with sarcastic tone and an eye roll] replies, “Well, sure, why not. Last time we tried it, Beth in 4C took 10 tea … Read More