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The Second Wave: Relationship Trust Building the Wave of Relationship Trust requires deliberate trust-building behaviors. There are five competence-based behaviors: delivering results, getting better, confronting reality, clarifying expectations, and staying accountable. We’ll also explore the “counterfeit” versions of these behaviors. … Read More

DiSC Agile EQ Agile emotional intelligence (EQ) is the ability to read the emotional and interpersonal needs of a situation and respond accordingly. Workplaces are full of complex interactions, and there’s no one-size-fits-all way to respond to them. Instead of … Read More

High Stakes Decision Making What do you do when the pressure is on, and the stakes are high? The solution is to plan and prepare, and this session will give you the skills, tools, and knowledge specifically for those situations. … Read More

Strategic Thinking Shortcuts What if you could spend a fraction of the time on processes that generate not only measurable outcomes but also short-term results?  You can!   In this session, learn alternatives to all-out strategic analysis where you can see change … Read More

Time and Task Management There is never enough time in the workday. Between projects, meetings, emails, day-to-day tasks, and waiting on others, there seems to be too much to do and not enough time to do it. The paralysis of … Read More

Leading by Influence What makes the difference between an individual on a team and the ideal team player? Effective leaders with influence have discovered the key: Positive working relationships and consistent modeling of expectations are powerful. Drawing on the work … Read More

Four-Step Feedback It can be hard to receive feedback. A lot of managers don’t like giving it. But feedback, both positive and critical, is the best and least expensive tool leaders use to drive engagement and productivity. Without consistent feedback, … Read More

Servant Leadership When we boil down all we know about good leadership, we are left with a two-word action plan: Meet needs. In this session, you will learn the principles of Alan’s Eight Component Leadership Model to help you move leadership theory … Read More