A couple of weeks ago, I was challenged to provide five minutes of content that would make a difference for leaders. Because of the power of questions, I decided to come up with three questions that are easy to explain … Read More
In The Effective Manager, Mark Horstman shares data on the value on one-on-ones. In their research, which has been replicated multiple times, they found that results and retention improve by about 10% when managers implement weekly one-on-ones. Another finding is … Read More
Chris McQueen, former Google employee, delivered a keynote address on some of the best practices his unit has learned, and I’ll share two of them with you. This week, I’ll offer some thoughts on generating solid team relationships. Next week, … Read More
I’ve written before about insights from Fred Kofman’s The Meaning Revolution, and I will keep doing so from time to time. It’s full of gold. But one page, one paragraph specifically, made me kinda mad. From page 50: “Study after … Read More
In July of 2009, my family and I sat reading in a quiet lobby in a small inn in rural Prince Edward Island. It was about 9:45 p.m. This kind of thing is often hard for me. I like to … Read More
Recently, I worked with a CEO and his immediate team in a very fast environment. We spent time processing thoughts and feelings the whole enterprise was experiencing during current major changes. This is a relatively small business, and the group … Read More
In leadership development sessions, we spend a lot of time getting curious about what it’s like to be the people who report to us. By definition of how people usually end up in leadership roles, the leader tends to be … Read More
I really appreciate—and have totally used—Brené Brown’s tools. You can find downloadables on her website. Brené Brown recommends the following phrases to push vulnerable and trusting conversations forward: “The story I make up…” Often, we have an experience and don’t … Read More
We often use the words shame and guilt interchangeably, but this causes problems. If we avoid tough conversations in order to save someone from shame, what we actually might be doing is avoiding important information that simply makes someone feel … Read More
I wrote a post back in 2015 that talked about leaders not saying “busy.” The word itself is so commonplace in our every day lives that we say it without thinking about it or considering its meaning. But the word … Read More