Leadership problems Archives | Alan Feirer: Group Dynamic

A Leadership Dilemma: When is it Time to Fire?

October 24, 2018 by Alan Feirer

This is a question I’ve tried to handle more than once, but I have a big disclaimer: I don’t hold HR certifications, and I can’t give legal advice. But I can share some thoughts that have been helpful to others. … Read More… Read More

Communication | Leadership problems

Leaders Ask, “Is There a Middle Step?”

August 8, 2018 by Alan Feirer

We all have situations where we feel stuck and think there’s no way forward. Let me give you some examples: I need to address someone’s obnoxious behavior in meetings, but I don’t know how to bring it up. I’m bothered … Read More… Read More

Communication | Leadership problems

A Real Life Change Curve Example

June 13, 2018 by Alan Feirer

Now that we’ve looked at each phase of the Kubler-Ross Change Curve in detail, let’s apply it to a real life situation. It’s 8:20 AM and you’re already late for work, but it’s your turn to bring the Friday bagels for … Read More… Read More

Communication | Leadership problems

Leaders Recognize Denial and Frustration in Others

May 23, 2018 by Alan Feirer

The first reaction on the Kubler-Ross Change Curve is Denial. This piece is characterized by disbelief and evidence the change isn’t true. Comments from people in this phase can include: “There must be a mistake.” “That’s not possible.” “Are you sure … Read More… Read More

Leadership problems | Stretching and Growing | Vision

Leaders Help Others Navigate Change

May 16, 2018 by Alan Feirer

We are creatures of habit, yet we experience change in every facet of our lives. Some of these changes are good, some aren’t, but regardless of where the changes fall on the spectrum, they all require a mental shift. In her … Read More… Read More

Leadership problems

Winter Holiday Sensitivity

December 18, 2013 by Alan Feirer

No new post until January 8, but until then, please read this: Winter Cheer?… Read More

Leadership problems

DiSC in Action – Email Manners and Mirroring…

October 30, 2013 by Alan Feirer

Some past posts have talked about some good email practices: Mirroring Etiquette Now, let’s put those concepts in line with DiSC as a tool for communicating. In the first post, there were two different styles trying to connect, and by … Read More… Read More

Leadership problems

Effective Leaders Say it All…

February 13, 2013 by Alan Feirer

A true staff meeting story: Tyler turned to Tykeshia and said “I never… Read More

Biographical | Leadership problems | Organizational Improvement | Servant leadership

The Group Dynamic Primer. Chapter Zero: Rock-Bottom

September 5, 2012 by Alan Feirer

1996 I was despondent. Poor me. “My people” weren’t engaged. They didn’t get me; they weren’t loyal, they weren’t receptive, they were leaving me, and it wasn’t my fault. They just needed to give me more time, to get to … Read More… Read More

Communication | Leadership problems | Modeling Behavior

Effective Leaders Know When to Ignore the Tone

August 29, 2012 by Alan Feirer

“Samantha, please reinstate the afternoon tea and coffee cart for the residents, starting in November.” Samantha [delivered with sarcastic tone and an eye roll] replies, “Well, sure, why not. Last time we tried it, Beth in 4C took 10 tea … Read More… Read More

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