Why “Tabatha” smokes “Boss”…

Sometimes it’s skill, sometimes marketing, sometimes bad staff, but usually it’s the management. That’s part of the awesomeness of the show; that look on the leader’s face when they realize this:

“Hey, I really wanted this person to come in and fix the place and the staff, but they’re saying I’m the problem. Oh no!”

If you’re a fan of Undercover Boss, try Tabatha’s Salon Takeover. It rocks. And it’s full of real stuff for leaders. … Read More

Do you dig the little things?

Dig the little things. The best leaders, businesses, organizations, churches, workers realize this.

My dentist has a cool aquarium in the waiting room, with fish that he periodically rotates from his collection. I only stay at the Savery Hotel once per year, but Ross in sales knows what room I like. I bet you have examples, too. … Read More

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