Effective Feedback is About the Future

Any feedback on any behavior is most helpful to the individual and the organization if it is
1) Specific
and
2) Includes a call to future action

It can be as simple as “Good work, keep it up.” as opposed to simply “good work”.
It can be as thought out as “Nice thoroughness on that; if you always meet deadlines that well, we’ll really be successful.” … Read More

Nervous about speaking in front of others?

When presenting, stand still. Too much walking around makes your audience nervous and projects fear and nervousness. Also, when you stand still, it’s easier to make eye contact. If you’re talking longer than five minutes, it makes sense to deliberately move to a different place. Then stand there, feet shoulder width apart, looking at your audience. … Read More

Beware acting while stressed…

Something we talk about in Group Dynamic workshops is this: 80% of decisions are made based on emotion, not ration. Also, we tend to act less mature when stressed. The lessons? There are many.

One is this; when stressed, see if you can delay acting, or speaking, or addressing a situation until the stress passes. This will increase the likelihood of a better decision, and (more importantly) better interactions and relationships. Be nice. … Read More

How DiSC changed my life…

For the last two or three years of my career as a teacher, I was able to finally be somewhat effective with those students who were so very different than me.
This affirms two huge things:
One, effective communication and leadership are behaviors that can be learned and practiced behaviors.
Two, DiSC is powerful.
I have become an Inscape Publishing authorized distributor of DiSC products; not because it adds to my “bag of tricks” as a consultant, but because it can make a profound, immediate, actionable difference in the lives of the people who grow to understand it, even at the most rudimentary level; all I did was hear about it and learn a little bit about it and it made a powerful difference. It changed my life, and that is why I use it and recommend it to everyone. … Read More

Positive leadership isn’t the same thing as “soft” leadership

Sometime, when people are urged to take a positive approach to leadership, there is some push-back. Some people seem to equate “positivity” with being super-nice, but being kind is much deeper than a spewing of empty compliments like “good job” or “nice work” or “super!”
An approach that upholds high standards and is very specific about behavior is positive, but not soft. Be rigorous, not ruthless. … Read More

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