Least Read – Top (Bottom) Five + One
These are my least-read posts. Maybe they hit
These are my least-read posts. Maybe they hit
These are the posts that have gotten the most comments over the last year. Please
This week, five posts that will help you understand the value of great customer service, everyone’s role in it, and some ideas
Several posts have had a focus on behavior and giving frequent specific feedback. These things are among the wisest a leader can do, and yet they can be quite uncommon. Here are five posts that deal with these issues, and … Read More
Communication solves problems; lack of communication causes problems. Communication is arguably the most critical skill we need to survive in the world, and leaders must master it. Here are five posts to help.
Here we are at Avonlea Village (for you Anne of Green Gables fans) on our last trip to Canada in 2009. As I wrote this, I was preparing for family vacation to Manitoba. Yes, that’s right, Manitoba. That’s where we … Read More
Are you new to a leadership position, and you’ve found this blog? Here are the top five posts with relevance to new leaders. By the way, please share this with any
Everyone loves stories. Stories inspire and motivate and help things “stick” so much better than facts, data, and research findings.
It’s summer! Summer is a very busy time for me, personally and professionally. I originally planned to take the blog on hiatus, but there are too many people who are counting on it every Wednesday, which is great! So, to … Read More
Some of us enjoy the tidy list. Nice to have as a touchstone, though if we’re serious, we’ll dig deeper. Regardless, here are two for your consideration. The first is seminal for me –