Leaders Receive Feedback Graciously
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“Most feedback is correct and delivered poorly.” A deep-thinking and well-read client, Ryan, said this during a session and it really hit me. It’s simple and important. Most feedback is— Correct Delivered Poorly Have you ever disregarded feedback because it … Read More

Leaders Understand Psychology
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Feelings play a role in every decision we make. We humans love to think of ourselves as fully logical and rational at our best, but we are wired to have emotions. And I’m glad we are. But, it’s also true … Read More

The Missing Piece
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Earlier this year we conducted back-to-back DiSC sessions over five days for a single organization. While it was exhausting thanks to Zoom fatigue, it was also rewarding to see the proverbial light bulbs turning on above everyone’s head. In a breakout … Read More

Leaders Project Confidence and Humility
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Because I’m a big proponent of The Ideal Team Player, with humility chief among its virtues, I worry people might think the concept of projecting confidence flies in the face of being humble. The opposite is true, however. Humility and … Read More

Leaders Clarify Risk Opportunities
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We talk a lot about creating environments where innovation and creative problem-solving can happen. This involves risk. We’re supposed to never punish mistakes; instead, we are to learn from them. However, this can be idealistic. There are times when the … Read More

Leaders Share Resources Instead of Hoarding Them
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I once thought I was reassuring my employer’s one tech person when I told her, “I’m pretty savvy, so I installed my own printer driver updates. You can skip my computer.” To my surprise, she responded, “Okay this time, but … Read More

Leaders Stay Intense, But Not Tense
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One eye-opening—and painful!—part of Multipliers detailed the fine line between the Liberator and the Tyrant. Early in my career, I fancied myself a Liberator. But I was quite wrong. Well-meaning leaders can become Tyrants by creating a tense environment, which … Read More

Leaders Ask, “What Can You Control?”
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“What can you control?” is a coaching question so basic, I sometimes move past it too hastily. The pandemic has reminded us of its importance. Since March, I have been engaging in as many informal conversations as I can with … Read More

Embracing Gratitude Improves Everything
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I think I can speak for the majority of people when I say 2020 is not a year anyone wants to repeat. The toll this year has brought to individuals, families, businesses, communities, and countries has been heavy on several … Read More

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